Refund policy
Thank you for shopping at Earkandy. Due to the nature of our digital products, all sales are final, and we do not offer refunds or exchanges after a purchase has been completed and the product downloaded.
Digital Products
- All sample packs and digital downloads are non-refundable.
- Please review product descriptions and demos before purchasing.
- If you experience issues such as corrupted files or failed downloads, contact us within 7 days of purchase at 2kbeatsofficial@gmail.com. We will help resolve the issue and provide replacement files if necessary.
Unauthorized Purchases
- If you believe a purchase was made without your authorization, contact us immediately at 2kbeatsofficial@gmail.com. We will investigate and take appropriate action.
Customer Support
- For questions or concerns about your purchase, email 2kbeatsofficial@gmail.com. We aim to provide timely support to ensure you can access and use your files.
Changes to This Policy
- We may modify this Refund Policy at any time without prior notice. Continued use of our store after changes means you accept the updated policy.